Communication Solution – Doctors, nurses and wider team
Rowan Procter
Executive Chief Nurse, West Suffolk NHS Foundation Trust
Medic Bleep allows us to save time instead of waiting for a bleep to be answered. You can send a
message then carry on to the next task instead of waiting for a response. The speed of
communication enables clarity to an issue as opposed to a being to guess whether it’s important or
not to bleep a doctor.
Medic Bleep can help you and your team can realize time savings, productivity
gains, and improvements to quality of care. You can reach the team when you need them most,
coordinate with other departments in real time, and get patient information when you need it. The
Directory and Roles features make it easy to know who’s on call without having to find a whiteboard
schedule or call someone to ask.
Benefits to doctors, nurses and wider team:
More timely and informed communication
Send time-critical information efficiently and accountably
See when a message has been delivered and read - vs. pager where a contact is
made only with no information
Reduction in workflow disruption - no waiting by phones or for switchboard
Improved decision making
MDT conversations between staff members are not siloed and
documented with an audit trail for easy reference
Questions and thoughts can be put forward and considered -
speeding up the decision-making process
Prioritise: Receivers can quickly refer to a new message and prioritise work
accordingly
Audit trail for improved recall, reduced duplication of information and
resources, documented information for patient cases
Benefits to team leaders and service managers:
Improved day to day management of patient care, the service and workforce e.g.
rota changes
Time freed up to prioritise clinical supervision, training and audit resulting
in improvements in training compliance and a reduction in clinical incidents